Privacy Policy

Last updated: October 2025

Company: TH Coaching

Contact: contact@th.ie

1. Introduction

Welcome to TH Coaching (“we”, “our”, “us”).

We provide personalised health, performance, and wellness coaching through our website (th.ie), coaching portal (my.th.ie), and training app (app.th.ie).

We are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, how it is stored, and your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We collect and process information necessary to deliver your coaching program effectively. This includes:

Personal Information

  • Name

  • Email address

  • Phone number

  • Gender, age, and location (optional)

Health & Performance Data

  • Exercise test results, training logs, strength and mobility metrics

  • Nutrition and lifestyle data (e.g. sleep, habits, mood, stress levels)

  • Optional integrations from third-party services such as WHOOP, Withings, or similar health devices

Technical & Usage Data

  • Login and usage data from our apps and portal

  • Device type, browser, and approximate location

  • Cookies and analytics data (Squarespace, Airtable, or Softr internal metrics only)

We do not collect unnecessary data or share it with advertisers.

3. How We Use Your Data

We process your data to provide and improve our services, including:

  1. Building and updating your personalised coaching program

  2. Tracking your progress and generating reports

  3. Communicating with you by WhatsApp, email, or app notifications

  4. Integrating with external health devices (if you choose to connect them)

  5. Analysing anonymised trends to improve program design and system performance

We rely on the following legal bases for processing:

  • Contractual necessity (to deliver your coaching service)

  • Legitimate interests (to improve systems and user experience)

  • Consent (for optional data sharing, such as WHOOP or Withings integrations)

4. WHOOP Integration

If you connect your WHOOP account to TH Coaching, we will access only the data you authorise during the OAuth connection process.

We may access:

  • Sleep duration and recovery data

  • Strain and activity summaries

  • Heart rate, HRV, and readiness metrics

This data is used exclusively to:

  • Track recovery and performance trends

  • Provide tailored training, recovery, and lifestyle recommendations

We do not modify or share WHOOP data with any third party.

You can disconnect your WHOOP account at any time from within the TH Coaching portal or via WHOOP’s account settings.

5. Data Storage and Security

All data is securely stored and managed using trusted, GDPR-compliant platforms, including:

  • Airtable (client database)

  • Make (Integromat) (secure automations between systems)

  • Softr (client portal)

  • Typeform (assessment forms)

  • Whoop API (optional fitness integration)

We apply strong encryption, access control, and limited data retention policies to protect your information.

Only authorised TH Coaching staff and technical partners have access to your data where necessary for system operation.

6. Data Retention

We retain client data to allow long-term progress tracking and history review.

If you terminate your program, we will retain your data for up to 3 years, after which it may be anonymised or deleted.

You may request deletion sooner (see section 8).

7. Data Sharing

We do not sell or share your personal data for marketing purposes.

Data is shared only with the following service providers who help operate the TH Coaching system, all of whom are GDPR-compliant processors:

  • Airtable (database & automation)

  • Typeform (assessments)

  • Softr (portal interface)

  • Make (system automation)

  • Whoop (optional device data connection)

Each processor has its own privacy and security measures.

All processing is governed by Data Processing Agreements where required.

8. Your Rights

You have full control over your data under GDPR. You can:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent (for WHOOP or other integrations)

  • Request a copy of your data

  • Lodge a complaint with the Irish Data Protection Commission

To exercise these rights, email contact@th.ie.

9. Cookies

TH Coaching does not use tracking cookies or advertising pixels.

Essential cookies may be used by Squarespace, Airtable, or Softr for login and performance functionality only.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age.

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available at:

https://th.ie/privacy

12. Contact

If you have questions about this Privacy Policy or your data rights, please contact:

TH Coaching

Email: contact@th.ie

Website: https://th.ie

✅ 

OAuth Display Summary (for WHOOP)

TH Coaching uses WHOOP data only to provide personalised recovery, readiness, and performance feedback. Data is never shared or sold. You can disconnect at any time.